Training

• Process where a person/employee gains skills and knowledge.
• Helps to assist the organisation/business in meeting its objectives.
• HR organises induction (training for new staff) and training.
• HR plan will contain information on retraining and development.
• There are two types of training, off the job and on the job.

On the job

Advantages

Easy to organise.

Specific to the job and the business.

Cheap

Disadvantages

Disrupts normal working of the business.

Depends on the member of staff who is training them having the correct skills.

Off the job

Advantages

Done by specialist trainer.

Intensive and focused.

No workplace distractions.

New ideas can be exchanged.

Disadvantages

Expensive.

Disruptive (worker off site and therefore not being productive).

May be unable to apple training.

Methods of Selection

• Interviews (face to face, over the phone, skype).
• Assessments to test skills.
• Group tasks.
• Psychometric tests.
• References from previous employers.
• Application forms.

Internal vs External Recruitment

Internal Recruitment

Recruiting from within the business.

External Recruitment

Recruiting from outside the business.

HR Planning and Recruitment Process

HR Flow

•       This is the flow of people moving into, out of and within the business.

•       There is Human Inflow, Internal Human Flow and Human Outflow.

HR Plan

•       Assesses current and future capacity of the business.

•       Sets out actions needed to meet the HR needs.

HR Planning

•       Make sure the business has the right number of staff, with the correct skills needed to meet the business’ objectives.

•       HR Planning is done by predicting the supply of staff.

Motivation and Engagement

Employee Engagement

•       When the employee is enthusiastic and enjoys work.

•       The employees take positive actions to meet business’ goals.

Taylor’s Theory

•       Motivated by pay.

•       People don’t want to think at work.

•       People just want to work.

Herzberg’s Theory

•       Hygiene and motivators.

•       Hygiene factors demotivate.

•       Motivators motivate workers to work harder.

McGregor’s Theory

•       Hygiene and motivators.

•       Hygiene factors demotivate.

•       Motivators motivate workers to work harder.

Mayo’s Theory

•       He thought reduced light would reduce productivity… but it actually increased it.

•       Why? It made workers feel that the business was more interested in them.

Maslow’s Theory

•       There are 5 reasons people are motivated.

•       It leads onto the next reason once one reason has been met.

•       He made the hierarchy of needs.